Thoughts

 

Organizational Transformation is the process of transforming how things are made, how things are bought, how things are sold and how services are provided. This requires organizations to do a holistic and thorough analysis of where they are and where they want to be. Here are a few thoughts on the various Transformation Factors and Transformation Areas that can help in your transformation journeys:

Transformation Factors Transformation Areas
People Processes Technologies
Strategies • Without context, data collection is just noise.

• Frameworks can limit/expand what you can do.

• The fallacy of strategy is that it cannot be measured.

• Even the logical decisions of today can turn into the blunders of tomorrow.

• Advices turn into obstacles when going into uncharted territory.

• Strategy is only useful when what you say and write changes into what you act upon.

• Strategy is a set of assumptions and biases.

• A network is only as strong as its weakest node.

• Pivoting helps you avoid complacency and demise.

• Hindsight is 20/20 only if something is learned.

• The easiest solution is not necessarily the best solution.

• Most companies have still not figured out how to create a seamless customer experience between online & brick & mortar stores.

• Everyone has a plan until reality hits.

• Organizations, much like individuals, are the product of their own experiences.

• Change the game and the status quo shall falter.

• It is time to rethink your strategy if your social media engagement is only a one-way conversation.

• The only way organizations can stay competitive is to be disruptors themselves.

• It is time to re-think your priorities when you have to think twice about doing the right thing.

• The basis & biases of decisions blinds you from the truth.

• When everyone is in charge then in reality no one is in charge.

• Don’t segregate but integrate.

• Be informed so that at least you have a fighting chance against the unknown.

• Your steps will leave a path.

• A picture is worth a thousand words but a video is worth more than a million.

• Build relationships that last longer than sales cycles.

• Cost ≠ Value

• Numbers are a funny thing. Sometimes you can drive insight when there is none &/or you ignore them even if there is.

• It’s not complicated. The key to success has always been to communicate, communicate, communicate.

• “Doing more with less”does not imply that you are thinking about long-term objectives.

• Execution without strategy = Building a house without blueprints

• Strategy without execution = Creating the blueprints of a house but never building the house

• Organizations do a disservice to themselves when they limit #innovation to only the R&D department.

• The only thing constant is change. If you don’t change then you become constant ergo you become obsolete!

• Mindsets, tools, methods & management practices of the 20th century are not adequate to solve 21st century issues.

• In business, it is about people, people, people.

• With great data comes great responsibility. #entarch #bizarch #itarch Enterprise Architecture

• In a nutshell, any project’s failure or success is only dependent upon two factors: Management & Communications.

• The basics never go out of style.

• Chief Executive Officer (CEO) is the quasi-Enterprise Architect of the organization.

• How you re(act) to ups and downs is determined by you and the people around you.

• The strength of your character is determined by when waters are easy and also when waters are rough.
• The greatest change agent is always the one looking back at you in the mirror.
• Every age is a learning age.
• It is only a failure if you don’t learn from mistakes.
• Deeper understanding requires going beyond just descriptive adjectives.
• Your perceptions can demonize your past, present and future.
• Commonsense is full of biases.
• The single most important factor for success is discipline without prejudice.
• Environment, time and commitment helps individuals go from potential to expert.
• Experience is not a single event but a range of events that shapes our attitude.
• Perceptions, Experiences and Time (PET) is the root of your biases.
• To cultivate ambition, you need to have efficient processes and effective tools.
• Learning starts when biases are reined in.
• The quickest way to align business and information technology is through people.
• To waste talent, hire smart people to maintain status quo.
• There is no first world, no developing world and no third world but there is only one world.
• Don’t make judgements when you have only heard one side of what happened.
• It is the biased who believe they are not bias.
• Genuinely empathetic advice is the holy grail of self-improvement.
• By not following practical advice, you are choosing to willfully stay ignorant.
• It is only through inquiry we find the truth and not merely an interpretation/version of it.
• Just because you do not want to engage in a discussion does not mean the issue has been resolved.
• Being nice won’t cost you anything but faking it would eat you up inside.
• The greatest tragedy of mankind is when our preconceived philosophical reasons prevent us from doing the right thing.
• Power is not only about strength but also about influence.
• Rule #1: Everything you see/read on the Internet is not always true. Rule #2: If you think it’s from a credible source, re-read rule #1
• Leadership is not a one-person sport.
• Ironically, you need additional advice whenever you think that you don’t need any.
• Retaining a “visionary” person is not easy since after hiring organizations typically (in)directly show that status quo is the law.
• Even smart individuals can collectively make dumb decisions.
• The greatest flaw is that equality is considered to be a privileged thing that is reserved only for the select few.
• Change is about collaboration and not about the disillusionment of organizational titles.
• The arrogance of your perceptions will most certainly lead you astray.
• Indecision is still a decision.
• Be mindful that words always have unimaginable and irreversible ripple effects.
• History can be a great motivator or a great crutch.
• Your data collection activities are useless if you cannot act on what you have learned.
• No guarantees if an eloquent communicator is truthful or if an inarticulate communicator is lying.
• Some will divide, some will watch, some will not participate but only the few will unite you.
• The only person you are truly in competition with is yourself.
• It is easier to blame than to understand why.
• Trust is a blindfold if you don’t verify.
• Don’t be limited by what you know but be aware that there is much more you can learn and apply.
• If you don’t ask questions then how will you learn.
• Openness is a two-way street.
• By placing someone in a box, it shows your own inability to see what is possible.
• There are certain people whose voices will resonate in your head. Make sure they are positive.
• Building walls result in isolation.
• If you learn and do not apply then it is like you have not learned anything at all.
• If you fill your heart with hatred then that is all you will find.
• Without going to the source and asking why what happened, all you are doing is perpetuating your own or someone’s bias.
• The true value of your worth is not how many times you fall but how many times you get up.
• When you invite piranhas to the party, eventually somebody is going to get hurt.
• There is genius in all of us. It just needs a little push to come out and shine.
• Reevaluate if you prefer to click, scroll and type rather than engage in human interaction.
• The key to happiness is freedom.
• Be aware of your biases since they will determine what version of the truth you will believe in.
• Leadership isn’t about speeches. It’s about doing the right thing for the masses despite unsurmountable obstacles.
• There is no Command + Z or Control + Z for life. So, think before you say and do something.
• We have 3 options: leave the world as we found it, leave the world worse than it was or leave the world a better place.
• Don’t look left, don’t look right, don’t look up, don’t look down, don’t look in front and don’t look behind. Just start, by looking within!
• You cannot demand patience from others unless you have displayed it yourself.
• Don’t waste your time on self-doubt. Get up and do what needs to be done!
• There are 4 types of people: the supporters, the opposers, the ignorers and those who don’t know you.
• You become a leader, when you move from me to we.
• The relevancy of your bias will determine your engagement.
• Everyone has opinions but only a few can actually back them up with empathy, wisdom & experience.
• If you always succeed then you will never understand the lessons failure is teaching you.
• Greatness is not limited to your age.
• Life is always more than what you see with your eyes.
• The only person stopping you from achieving your dreams is you.
• Success is never a straight line.
• In times of difficulty, the true nature of the human condition in revealed.
• Every opportunity is a learning opportunity.
• There are many opinions but only one truth.
• Perceptions matter!
• Your brain is your lottery, use it wisely.
• Deep down, it is all about the “right” balance!
• Seek knowledge, apply wisdom.
• Experience is an asset until it becomes an obstacle to change.
• Bias is the enemy of doing the right thing.
• A country, a society, a family cannot change unless its people are united for change, believe in change & have the discipline to achieve it.
• Leadership is not a position but a mindset.
• The biggest challenge/accomplishment is to accept people who are different than you.
• There are people who will put you down. There are people who will put you up. It is up to you who you are going to listen.
• A sincere ‘thank you’ can be the foundation of a long relationship.
• Opportunities abound in inefficiencies.
• Times change. Learn when to flow like the water or when to be like an unmovable rock.
• Content is nothing without context.
• Just because organizations are comprised of humans does not necessarily mean that they act like a human.
• If you know something, apply it. If you have applied it then teach it. If you have taught it then improve it. Repeat.
• Since everything is a process thus everything can be improved.
• It is a big problem when organizations think that strategic use of Information Technology (IT) is only about automating paper forms.
• Technology can help you manage, scale, quantify and innovate but all of this is useless without the right people.
• Informed decisions should be based on information that needs to be “picked up” and “dropped off” at the right place and time.
• Data without context is the major cause of misrepresentation of information and decision-making.
• Data is black or white. Its interpretation makes it colorful. So, be wary when ‘data’ & ‘believe’ are used together.
• The only true key distinction between you & your competitors is information & how it is used or not used.
• There has to be a better way. Endless lists generated by @google, @facebook, @twitter & others aren’t user friendly.
• Just because we capture(big) data does not mean people will use it to make decisions.
• If a presidential election can be won by effectively using data mining/analytics then the same principles can be used to make things better.
• Effective utilization of technology is the competitive advantage.
• As I observe the world, it all comes down to informed-decision making.
• Technology is the ‘oil’ of the new economy. While oil is a limited resource, utilization of technology is only limited by the human imagination.
• At the end of the day, technology has always been about people.
Politics • To maintain status quo, the gatekeepers knowingly and unknowingly prevent new thinking from emerging.

• Leaders unite not divide.

• Debate is useful but only to a certain point. After that it just becomes noise.

• If you ask the right questions to the wrong people, you will still get the wrong answer.

• Reinventing government must entail a holistic citizen-centric approach at all levels to solve problems.

Innovation • Innovation is multi-pronged.

• To be disruptive, embrace independent thoughts and understand group thinking.

• It is easier to see a rocket fly than to build it.

• If your corporate information technology (IT) team is just keeping the lights on then it’s time to re-think innovation.

• The stories that resonate with other people are a great litmus test of the strength of your ideas.

• Explore worlds beyond yours.

• Diversity of thought goes beyond what you are comfortable with.

• Challenges breed opportunities.

• If you don’t try then how would you know?

• Feedback will make you stronger.

• Don’t let your past blind you from what is possible in the future.

• In today’s “keyword-based” society don’t forget that what you don’t search for might have far more value.

• The most powerful question and often the most demanding is asking ourselves “Why?”

• Future generations will scratch their heads on what we consider today to be normal.

• All ideas need continuous refinement.

• Sometimes your own knowledge can blind you from what is actually possible.

• If you are continuously looking behind then you will always miss what is ahead of you. #disrupt yourself!

• Imagination takes practice.

• It is only through what we know & share, we can change the direction of the future.

• Holistically, organizations can increase their competitiveness by going beyond just their organizational boundaries.

• If you observe the world with your eyes closed then you will always fall down.

• We are all in a state of constant evolution. Companies are no different but they insist on maintaining status quo. Why?

• Inspire someone & change the world.

• If you always focus on ‘what could have been’ then you will never focus on ‘what can be’.

• You do not need an invitation to change the world.

• If you doubt conventional wisdom then it is time for change.

• Progress = “what if…”

• Inspiration does not have any expiration date.

• Impossible problems are the most fun to solve.

• Anxiety stifles #innovation in people, families, organizations & countries.

• “Disruption” which lacks a well thought-out plan for implementation is merely chaos.

• If the past is looked at to predict the future then we would still be in caves.

• Obstacles are an opportunity to grow. Keep going!

• Everything has a solution.

• Optimism is to live in the realm of infinite possibilities by focusing on what can be…

• Just because you know something does not mean that you know everything.

• Human progress is largely attributed to those who challenge the status quo & collaborate to achieve a new reality.

• Think outside the box to understand the box.

• What should be fixed is only dependent upon what you perceive to be broken.

• Set your goals on improving something & creativity/innovation will follow.

• If something is meant to be done, eventually it will be done.

Culture • Organizations succeed or fail one conversation at a time.

• Culture transcends most of our thoughts and how we function within organizations and outside of it.

• Culture is a way of thinking, behaving and working within the physical, virtual, legal and mental organizational boundaries.

• Some would discourage you, some would motivate you but only a few would move you.

• Culture embodies leadership values.

• Civility is the underpinning of great cultures.

• Sometimes observing and stating the obvious can open people’s minds.

• The past is there to learn from not to dwell upon.

• Don’t tell me how much money you have contributed/donated. Tell me how you have changed the world and made it better.

Execution • Transformation is a marathon rather than a sprint.

• Collaboration is the way forward.

• An organization can only be transformed if it is willing and ready to be transformed.

• Failure is just another learning curve.

• To go from perception to reality, ask questions.

• To eradicate the problem, focus on both the reaction and the root cause.

• Organizations are built and destroyed by people’s biases.

• You propagate the status quo when you ask the same questions and accept the same answers.

• Reports are obsolete by the time you have a chance to read them.

• One person’s practicality is another person’s absurdity.

• Projects are defined by their scope but it does not mean that they should be done in isolation.

• If you don’t make time to learn from your mistakes then you will continue to make them.

• Sincere effort + smile = great customer service

• Your involvement is determined by your actions. Merely listening and not doing the right thing perpetuates the status quo.

• Either you can spend your time complaining or you can do something about it. Your choice.

• Intention without execution is simply thoughts without results.

• Execution is the difference between theory & practicality.